Massive mergers, massive IT headaches

Complexity and Information Technology go hand in hand but for those of you who happen to conduct your lives outside of that industry, I’m guessing the whole shebang is one big mystery.  Sometimes those of us on the inside, because we live and breathe this stuff everyday all year long, forget how complicated the technology and the processes are, and how brittle can be their connections. In my role, I get to have lots of conversations with enterprise and application architects, the folks who are responsible for figuring out how to fit everything together and make it appear seamless. Because of that level of interaction, I suppose I take the complexity for granted but when I think about it all I can say is what I said in the most recent monthly newsletter I send to my clients… working in IT is not for the faint of heart. 

While doing some research today for one of those clients, I tripped across an article from The Banker about IT and massive mergers. If you’re interested in reading it, you’ll need to register at no-charge. Despite decades of working in the IT business, including some time with a couple of the firms mentioned (as a vendor), the article caused me to hyperventilate.  Well, not really, but it did force me to step back and appreciate things from the perspective of forensic accountants. In the quest for profit and amplified returns for shareholders, and armed with volumes of market data showing the great potential for growth, too often business leaders ignore the ugly reality of the amount of effort required to make conjoined systems work together.  It’s just not given the required due diligence and firms really pay for it in the end, if there is an end to it.  The kicker is, I don’t think it’s wilful negligence on anyone’s part.  I don’t believe I’m being naive but I can see where people’s innate optimism and hope overpower niggling doubts about the true cost of integration.  Read the article and you’ll learn about the challenges so many of your IT friends face everyday when they go to work.

About Peter Armaly
I get jazzed by automation, big data, and blockchain tech. Business, technology, and fitness are things I understand. Scotch, wine, food, and fiction are things I appreciate.

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